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Customer contact
We answer and handle calls and enquiries from customers of banks and licensed financial institutions. Each request is recorded, and the reply is clear.
About us
BPO SDN BHD (BPO Call Center) was established in 2026 and operates in Malaysia. The company serves Malaysia's Top 10 banks and licensed financial institutions from its office in Puchong, Selangor.
Our work
The call center serves Malaysia's Top 10 banks and licensed financial institutions. The work goes directly to their customers.
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We answer and handle calls and enquiries from customers of banks and licensed financial institutions. Each request is recorded, and the reply is clear.
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We call customers to introduce products and services from partner financial institutions, follow up on interest and help close the sale.
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We contact overdue customers on behalf of banks and licensed financial institutions, explain the balance and follow up on repayment. Every conversation stays professional.